Did you know, that when you smile and attend to somebody by listening, you activate the mirror neuron receptors in their brains?
The mirror neuron receptors are what make it possible for people to form relationships with one another.
In most cases, the mirror neuron receptors fire up automatically in response to a friendly approach from another person. The person feels they have been seen and acknowledge and this is a good beginning for a positive conversation.
At an early stage in brain research the mirror neuron receptors were labelled “the monkey neurons” because they were the part of the brain that became active when monkeys imitated the behaviour of the researchers.
A definition in Wikipedia says: A mirror neuron is a neuron that fires both when an animal acts and when the animal observes the same action performed by another. Thus, the neuron "mirrors" the behaviour of the other, as though the observer were itself acting.
When you listen well to someone you become an unconscious model for them and they are more likely to listen to you.
For more tips on how you can improve your listening skills and how you react to others, pick up a copy of our book here!