Thriving Under Fire Blog

Tuesday TUF Tips | Contain your own Emotional Response

Posted by John Faisandier on Sep 25, 2018 9:48:00 AM

Every single time Janine came into Susie’s office Susie felt her gut turn. Janine was high maintenance...

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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Tuesday TUF Tips | How to have a great one-on-one conversation at work

Posted by John Faisandier on Sep 18, 2018 7:51:00 AM

Three great questions to ask in one-on-one conversations at work.


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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Tuesday TUF Tips | Go slow to go fast

Posted by John Faisandier on Aug 28, 2018 10:40:00 AM

Three surprising insights about listening and encouraging others to talk.


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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Tuesday TUF Tips | Relationships before agenda

Posted by John Faisandier on Aug 21, 2018 11:21:00 AM

Three surprising insights about listening and encouraging others to talk.


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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Tuesday TUF Tips | Distance brings us closer

Posted by John Faisandier on Aug 14, 2018 2:37:00 PM

Three surprising insights about listening and encouraging others to talk.


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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Tuesday TUF Tips | The Fragility of Privilege

Posted by John Faisandier on Aug 7, 2018 8:57:00 AM

People in powerful or dominant positions can easily fall into the trap of believing that the rest of the world thinks the same way as they do.


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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Upcoming Workshops | Dealing with Difficult People

Posted by John Faisandier on Jul 31, 2018 11:30:00 AM

Register now for our upcoming workshops this August 24th and 31st.

 

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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Tuesday TUF Tips | Listening when you are in a Position of Power

Posted by John Faisandier on Jul 31, 2018 11:01:00 AM

A company owner said to me recently, “when you hold a position of power, you can be deceived into thinking that you know more about the topic than you actually do. People act as if you know more because you are the boss”.


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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Tuesday TUF Tips | Good Listening is Better than Taking Drugs

Posted by John Faisandier on Jul 17, 2018 7:33:00 AM

We're all familiar with that warm fuzzy feeling we get when we have a positive connection with someone - but what does it all mean?


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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Tuesday TUF Tips | Good Listening is Contagious!

Posted by John Faisandier on Jul 10, 2018 7:27:00 AM

Did you know, that when you smile and attend to somebody by listening, you activate the mirror neuron receptors in their brains? 


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Topics: Emotional intelligence, Physical Reactions, Conflict Resolution, Listening, staying calm

Managing Emotions

Learn to deal with difficult customers, colleagues, family and friends

You probably didn't learn these skills at home, and I bet school wasn't much help either. You can develop the skills and understanding to manage the everyday emotional communication challenges through the regular postings on this blog. 

You can:

  • Access free tips to help you
  • Change the way you interact with people
  • Learn to stay calm and in control
  • Build more satisfying relationship
  • Be more relaxed in yourself
  • Enjoy your work more

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