Thriving Under Fire Blog

How One Man Defused a Situation with One Very Simple Skill... 

Posted by John Faisandier on Jan 18, 2018 11:41:22 AM

It's very easy to respond to aggression with aggression... but what if we reacted differently?

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Topics: Angry, APE, Emotion, Physical Reactions, Upset People, Sceptical

Managing Emotions

Learn to deal with difficult customers, colleagues, family and friends

You probably didn't learn these skills at home, and I bet school wasn't much help either. You can develop the skills and understanding to manage the everyday emotional communication challenges through the regular postings on this blog. 

You can:

  • Access free tips to help you
  • Change the way you interact with people
  • Learn to stay calm and in control
  • Build more satisfying relationship
  • Be more relaxed in yourself
  • Enjoy your work more

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